BMO is currently sourcing for a Data Analyst on a 6-month contract.This remote role supports data reporting and analytics for the IT Help Desk Operations team.Position Title:Data AnalystLine of Business:Technology & Operations (T&O)Role Overview:The Data Analyst will support BMO's IT Help Desk Operations by building and maintaining key datasets and dashboards. The role is focused on data extraction, transformation, visualization, and analytics to support performance tracking, cost management, and modernization initiatives.Key Responsibilities:Create dashboards and data visualizations in Power BI for leadership reportingDevelop and maintain leading/lagging KPIs to improve operational performanceCentralize help desk data from multiple sources to establish a single source of truthConduct data extraction, aggregation, transformation, and quality checksCollaborate with internal teams to explore AI and cloud-based solutions for help desk modernizationMust-Have Skills:2–4 years of data analysis experienceProficiency in Power BI, Power Platform, Microsoft 365Strong skills in SQL and ETL processesExcellent communication and data visualization skillsStrong collaboration and analytical thinking abilitiesPost-secondary degree in a related field or equivalent experienceNice-to-Have Skills:Familiarity with IT Help Desk or Contact Center operationsUnderstanding of IT service management principlesExperience with Python and relevant data analysis librariesAwareness of AI/NLP advancements (e.g., transformers, attention mechanisms)Knowledge of data quality and data governance best practices

BMO is currently sourcing for a Customer Segments  on a 24-month contract.This hybrid role supports operations and program enhancements for the New to Canada customer segment.Position Title:Customer Segments Role Overview:The Customer Segments Lead will support and enhance programs related to the New to Canada (NTC) customer segment by working cross-functionally with operations, product, risk, branch, and digital teams. The role focuses on program execution, issue resolution, process improvements, change management, and management reporting for customer onboarding and account opening initiatives.Key Responsibilities:Manage and resolve customer inquiries and escalations related to NTC accountsPerform impact assessments for regulatory, policy, and process changesDevelop change management plans and oversee execution across multiple stakeholdersMaintain and update program dashboards, monthly metrics, and management reportsUpdate internal and external program documentationWork with digital teams to create detailed business requirements and perform UATMust-Have Skills:5+ years in Retail Banking (Product, Operations, Branch, or Customer Service)Strong understanding of retail banking products and processesExcellent analytical skills and attention to detailAbility to lead cross-functional initiativesQuantitative and strategic thinking skillsBachelor's degreeNice-to-Have Skills:Advanced skills in PowerPoint and ExcelStrong relationship development and stakeholder management abilitiesAbility to manage multiple priorities in a dynamic environmentTeam-oriented, flexible, and self-motivated with a results-driven mindset

BMO is currently sourcing for a Calypso Systems Analyst on a 6-month contract.This hybrid role supports Capital Markets Middle Office and Derivative Operations.Position Title:Calypso Systems AnalystRole Overview:The Calypso Systems Analyst plays a critical role in supporting project delivery activities for Capital Markets Middle Office and Derivative Operations teams. The incumbent will work closely with business partners to enhance Calypso system functionality, implement new derivative operations processes, and support strategic initiatives. This role requires hands-on experience in Calypso configuration and business analysis within Capital Markets.Key Responsibilities:Capture, analyze, and document Calypso business requirements from Operations partnersDesign, build, and test Accounting, Settlement, and Confirmation configurations in Calypso Back-Office moduleDevelop and execute User Acceptance Testing (UAT) plans and support end-user UAT activitiesInvestigate and triage UAT test case issuesIdentify business needs for new and enhanced Calypso products and processesAct as a lead representative for project delivery within Capital MarketsFacilitate large group requirements gathering sessionsBuild and maintain strong stakeholder and partner relationshipsTrack and report project statuses, hot topics, and strategic developmentsMust-Have Skills:1–2 years of technical and/or operational experience with Calypso in Accounting, Settlements, or ConfirmationsHands-on Calypso configuration experienceStrong business analysis background within Capital MarketsAdvanced knowledge of Derivative Operations or Trading ProductsStrong relationship management and negotiation skillsProficiency in business assessment tools, process modeling, and data modelingStrong analytical and problem-solving skillsUnderstanding of the System Development Life Cycle (SDLC)Nice-to-Have Skills:Experience in Capital Markets Accounting or OperationsFamiliarity with derivative products, risk management, or financial reportingProfessional designations such as MBA, CFA, CBAP, PMP, FRM, or DMSEducation/Certifications:Bachelor's degree required (Business, Finance, or a related field preferred)Relevant certifications (e.g., CFA, PMP, FRM, CBAP) are a plusTypical Day in Role:Work directly with Capital Markets and Derivative Operations teamsConduct business analysis, document requirements, and propose solutionsLead and support UAT testing for system enhancementsAct as a liaison between business stakeholders and technology teamsProvide consulting on system automation, usability, and process improvementsPrepare project updates and strategic initiative reports for senior management

BMO is currently sourcing for a Mortgage Warehouse Lending Operations Specialist on a 6-month contract.This hybrid role supports operations within the mortgage finance business.Role Overview:The Mortgage Warehouse Lending Operations Specialist supports the onboarding and offboarding of assets, approves cash requests, manages collateral, and validates data for the mortgage finance business. The role ensures the accurate processing of mortgage transactions while contributing to strategic operational initiatives.Key Responsibilities:Manage daily processing of residential mortgage loansSupport operational processes for securities and trade transactionsHandle asset onboarding, offboarding, and cash requestsManage collateral documentation and data validationCommunicate with internal and external stakeholdersAnalyze operational data to provide recommendationsParticipate in system and process improvement projectsMust-Have Skills:5–7 years of relevant experience in mortgage warehouse lending operationsIn-depth knowledge of residential mortgage warehouse lendingExpertise in repo transaction flow and mortgage asset processingExperience handling additional warehouse assets (commercials, HEL & HELOCs, student loans, autos)Familiarity with key banking systems and technologyUnderstanding of risk and regulatory requirementsNice-to-Have Skills:Knowledge of Promerit systemEducation Requirements:Post-secondary degree in a related field or equivalent combination of education and experience